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Uber

Go Anywhere. Earn Anytime.

Ride Ride
Drive Drive
Eat Eat
Business Business

Transforming transportation and delivery globally through our platform that connects riders, drivers, and businesses.

The Problem

Transportation icon

Inefficient Urban Transportation

Traditional taxi services are expensive, unreliable, and provide inconsistent quality of service.

Time icon

Wasted Time & Resources

City dwellers spend excessive time waiting for transportation and navigating congested areas.

Driver icon

Limited Income Opportunities

People seeking flexible work struggle to find opportunities that fit their schedule and provide adequate income.

Food delivery icon

Limited Access to Services

Consumers face challenges accessing food, goods, and services without reliable, on-demand delivery options.

"Before Uber, urban transportation was stuck in the past - inefficient, expensive, and frustrating for both riders and drivers."

Our Solution

Uber's platform connects the physical and digital worlds, creating a seamless experience for transportation and delivery.

Ride

Ride

On-demand transportation at the tap of a button. Request a ride, hop in, and go anywhere.

Reserve

Reserve

Plan ahead and book rides in advance, ensuring transportation when you need it most.

Drive & Deliver

Drive & Deliver

Flexible earning opportunities that fit any schedule. Drive when you want, make what you need.

Uber Eats

Uber Eats

Food delivery platform connecting customers with their favorite restaurants for convenient dining.

Courier

Courier

Same-day item delivery service making package transport easier than ever.

Business

Uber for Business

Centralized platform for managing corporate rides, meals, and deliveries globally.

The Uber Platform

A unified technology ecosystem that powers mobility, delivery, and business services through an intuitive interface and sophisticated backend infrastructure.

Market Opportunity

Uber operates in a massive and growing global market that spans transportation, food delivery, logistics, and business services.

$5+ Trillion

Total Addressable Market

10,000+

Cities Worldwide

70+

Countries

Billions

Annual Rides & Deliveries

Mobility icon

Mobility

$2+ trillion global transportation market with increasing urbanization driving demand for convenient transportation alternatives.

Food Delivery icon

Food Delivery

$800+ billion global food delivery market growing rapidly as consumer behavior shifts toward convenience and digital ordering.

Courier icon

Logistics & Delivery

+ trillion logistics market with increasing demand for last-mile delivery services across retail and e-commerce.

Business icon

Business Services

$500+ billion corporate travel and expense management market with enterprises seeking streamlined transportation and delivery solutions.

Growth Drivers

  • Global urbanization trends
  • Increasing smartphone penetration
  • Shifting consumer preferences for on-demand services
  • Growing gig economy and flexible work opportunities
  • Expansion of e-commerce and digital food ordering

Business Model

Uber's multi-sided platform connects riders, drivers, restaurants, merchants, and businesses, generating revenue through commissions, fees, and memberships.

Revenue Streams

Mobility

Mobility

Service fees from rides (typically 20-25% of fare)

Dynamic pricing during high-demand periods

Cancellation fees

Delivery

Delivery

Restaurant commissions (15-30%)

Delivery fees from customers

Service fees and small order fees

Rentals

Rentals & Logistics

Vehicle rental fees and commissions

Courier and freight delivery fees

Partnership revenue from car rental companies

Business

Business Services

Enterprise accounts and monthly subscriptions

Corporate travel management fees

Business delivery services

Membership

Membership & Subscriptions

Uber One membership ($9.99/month)

Pass programs for frequent riders

Loyalty programs and promotions

Unit Economics

Cost Structure

  • Driver/courier payments
  • Customer and driver acquisition
  • Technology infrastructure
  • Payment processing
  • Customer support
  • Insurance and safety programs

Key Metrics

  • Gross Bookings
  • Take Rate
  • Customer Acquisition Cost (CAC)
  • Lifetime Value (LTV)
  • Contribution Margin
  • Trips per Active User

Network Effects

Our platform leverages powerful network effects: more riders attract more drivers, creating greater liquidity and efficiency in the marketplace, which in turn improves service quality and affordability.

Competitive Landscape

Uber competes across multiple verticals including ride-hailing, food delivery, and logistics. Our global scale, multi-service platform, and technological capabilities provide significant competitive advantages.

Competitive Analysis

Category
Uber
Competitors
Our Advantage
Ride-hailing
Ride-hailing
Global leader with presence in 10,000+ cities
Lyft, Didi, Grab, Bolt, regional players
Largest global footprint, multiple service tiers, advanced matching algorithms
Food Delivery
Food Delivery
Major global player with Uber Eats
DoorDash, Grubhub, Deliveroo, regional apps
Integration with ride platform, driver network synergies, restaurant partnerships
Logistics
Logistics & Delivery
Growing courier and freight services
Amazon, FedEx, regional logistics players
On-demand capabilities, existing driver network, real-time routing technology
Business Services
Business Services
Uber for Business platform
Traditional corporate travel providers, expense management systems
Unified platform for rides, meals, and delivery, global consistency

Our Key Differentiators

Multi-Service Platform

Unified app experience across rides, food, delivery, and business services creates higher engagement and cross-sell opportunities.

Global Scale

Operations in 70+ countries provide economies of scale, consistent user experience, and appeal to global business customers.

Technology Leadership

Advanced AI for matching, routing, and pricing; investment in autonomous vehicles and new mobility solutions.

Brand Recognition

Uber is synonymous with on-demand transportation globally, driving lower customer acquisition costs and higher trust.

Traction & Growth

Uber has achieved unprecedented global scale, transforming transportation and delivery markets worldwide.

Key Performance Indicators

Users icon

130M+

Monthly Active Users

Drivers icon

5M+

Active Drivers & Couriers

Trips icon

25B+

Total Trips Completed

Restaurants icon

825K+

Restaurant Partners

Revenue Growth

$3.8B
2018
4.1B
2019
1.1B
2020
7.5B
2021
$31.9B
2022
$37.3B
2023

Global Expansion

10,000+

Cities Globally

70+

Countries

6

Continents

Key Markets: United States, Canada, Latin America, Europe, Middle East, India, Australia, Japan, South Korea

Strategic Milestones

  • 2009 Company founded as UberCab
  • 2014 UberEATS launched
  • 2017 Uber Freight introduced
  • 2019 Initial Public Offering (IPO)
  • 2020 Acquisition of Postmates
  • 2021 Launch of Uber One membership
  • 2023 First full-year Adjusted EBITDA profitability

Leadership Team

Uber is led by a world-class team with deep expertise in technology, operations, and marketplace businesses. Our leadership combines diverse backgrounds from tech, transportation, finance, and consumer industries.

CEO

Dara Khosrowshahi

Chief Executive Officer

Former CEO of Expedia. Led Uber's transformation focusing on responsible growth and operational discipline. Board member at multiple tech companies.

CFO

Nelson Chai

Chief Financial Officer

Former President of CIT Group with extensive experience in financial services and public company leadership.

COO

Jill Hazelbaker

SVP, Marketing & Public Affairs

Former VP at Google and Snapchat, leading Uber's global communications, marketing, and public policy efforts.

CTO

Praveen Arichandran

Chief Technology Officer

Engineering leader driving Uber's core technology platform and future innovations in AI, mapping, and mobility.

Mobility

Andrew Macdonald

SVP, Mobility & Business Operations

Leading Uber's global rides business, overseeing strategy, operations, and community engagement.

Delivery

Pierre-Dimitri Gore-Coty

SVP, Delivery

Veteran Uber executive now leading the global Uber Eats business and delivery initiatives.

Our Team By The Numbers

33,000+

Global Employees

50+

Engineering Hubs

45%

Women in Leadership

90+

Nationalities

Board of Directors

Our board brings together leaders from technology, finance, media, and transportation sectors, providing strategic guidance and governance.

Our Values

  • We build globally, we live locally
  • We are customer obsessed
  • We celebrate differences
  • We do the right thing
  • We act like owners
  • We persevere
  • We value ideas over hierarchy
  • We make big bold bets

Financial Performance

Uber has demonstrated strong growth in gross bookings and revenue while making significant progress toward sustainable profitability.

Key Financial Metrics

Gross Bookings

37B

Annual Gross Bookings (2023)

Revenue

$37.3B

Annual Revenue (2023)

EBITDA

.1B

Adjusted EBITDA (2023)

Free Cash Flow

$3.4B

Free Cash Flow (2023)

Revenue Growth by Segment

Mobility
Delivery
Freight
2021
7.5B
2022
$31.9B
2023
$37.3B

Path to Profitability

2019 2020 2021 2022 2023
- 0B -$5B $0 $5B

Strong Balance Sheet

  • $5.4B in cash and short-term investments
  • $9.3B in total liquidity
  • Reduced long-term debt by .2B in 2023

Improving Unit Economics

  • Mobility Adjusted EBITDA margin: 27.7%
  • Delivery Adjusted EBITDA margin: 3.1%
  • Increasing take rate across segments

Capital Allocation

  • Prioritizing organic growth investments
  • Strategic M&A to enhance platform capabilities
  • Potential for share repurchases as cash flow improves

Financial Outlook

  • Continued gross bookings growth: 15-20% CAGR
  • Expanding Adjusted EBITDA margins
  • Increasing free cash flow generation

Strategic Roadmap

Uber's growth strategy focuses on platform expansion, technological innovation, and operational efficiency to drive long-term value creation.

Near-Term (1-2 Years)
Mid-Term (3-4 Years)
Long-Term (5+ Years)
Mobility icon

Mobility Expansion

Enter new markets and expand service tiers

Enhance multimodal transportation options

Delivery icon

Delivery Enhancements

Expand grocery and retail partnerships

Optimize delivery efficiency and economics

Membership icon

Membership Growth

Expand Uber One benefits and partnerships

Drive cross-platform engagement

Logistics icon

Logistics Expansion

Scale courier and delivery network

Enter new logistics verticals

Business icon

Enterprise Solutions

Enhance Uber for Business platform

Develop integrated transportation management

Rentals icon

Vehicle Innovation

Expand car rental integrations

Deploy electric vehicle fleets

Autonomous icon

Autonomous Technology

Integrate autonomous vehicles at scale

Develop next-generation mobility platforms

New Mobility icon

New Mobility

Launch aerial transportation services

Integrate new transportation modalities

Platform icon

Platform Evolution

Establish comprehensive mobility ecosystem

Enable transportation-as-a-service globally

Strategic Pillars

Growth icon

Platform Growth

Expand service offerings and geographic reach to increase gross bookings and user engagement.

Experience icon

Customer Experience

Enhance platform interfaces, reliability, and service quality to drive retention and satisfaction.

Profitability icon

Operational Efficiency

Optimize marketplace economics, reduce costs, and improve margins across business segments.

Innovation icon

Technology Innovation

Invest in AI, autonomous capabilities, and platform infrastructure to create long-term competitive advantages.

Key Initiatives for 2024-2025

  • Launch Uber Reserve in 20+ new countries
  • Expand Uber Eats grocery delivery to 50+ new cities
  • Grow Uber One membership to 20+ million subscribers
  • Scale electric vehicle program to 100,000+ vehicles
  • Enhance driver earnings opportunities and flexibility
  • Launch next-generation mapping and routing technology

Investment Opportunity

Uber represents a compelling investment opportunity, combining global scale, platform advantages, and improving financial performance with significant long-term growth potential.

Why Invest in Uber

Platform icon

Global Platform Leader

World's largest mobility platform spanning 10,000+ cities in 70+ countries with unmatched scale and network effects.

Growth icon

Multiple Growth Vectors

Diversified business across mobility, delivery, and logistics with significant expansion opportunities in each vertical.

Financials icon

Improving Financial Profile

Demonstrated path to profitability with positive Adjusted EBITDA, expanding margins, and strong free cash flow generation.

Technology icon

Technology Leadership

Cutting-edge AI, mapping, and marketplace technology with significant investment in future mobility solutions including autonomous vehicles.

Ecosystem icon

Powerful Ecosystem

130M+ monthly active platform consumers with increasing cross-platform usage and growing Uber One membership program.

Management icon

Strong Leadership

Experienced management team with proven track record of execution and strategic vision for long-term value creation.

Long-Term Financial Targets

15-20%
Annual Gross Bookings Growth
4-5%
Adjusted EBITDA Margin (% of GB)
$8-10B
Annual Free Cash Flow (by 2026)

Investment Thesis

01

Uber is transforming global transportation and delivery with a platform that connects millions of consumers, drivers, restaurants, and merchants, creating an unmatched network effect.

02

The company's multi-service strategy drives cross-platform engagement, increasing customer lifetime value while creating operational synergies across business lines.

03

Significant progress toward sustainable profitability demonstrates the long-term economics of the business, with clear path to expanded margins and cash flow generation.

04

Continuous technology innovation in AI, matching algorithms, mapping, and autonomous capabilities creates sustainable competitive advantages and expands addressable markets.

05

Uber's global scale, brand recognition, and platform versatility position the company to capitalize on the long-term shift toward on-demand transportation and delivery services.

Use of Funds

40%
Platform & Technology Development
Enhancing core technology, AI capabilities, and marketplace algorithms
30%
Geographic Expansion
Entering new markets and deepening penetration in existing regions
20%
Product Innovation
Developing new services and enhancing existing offerings
10%
Strategic Acquisitions
Targeted M&A to enhance platform capabilities and market position

Contact Us

Thank you for your interest in Uber. We welcome the opportunity to discuss our business and answer any questions you may have.

Investor Relations

Investor Relations

For investment inquiries and shareholder information

investor@uber.com
Business Development

Business Development

For partnership and business opportunities

partnerships@uber.com
Media Inquiries

Media Inquiries

For press and media related questions

press@uber.com

Global Headquarters

Uber Technologies, Inc.
1515 3rd Street
San Francisco, CA 94158
United States

Connect With Us

Download Uber Apps

QR code for driver app

Driver App

QR code for rider app

Rider App

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